Services and facilities
Are you visiting the port of Amsterdam with a seagoing ship? On this page you will find all the services and facilities that are available to you.
Pilotage
Is your ship subject to compulsory pilotage? In that case you must order the pilot for an ingoing voyage at least six hours in advance. The pilot for an outgoing voyage must be ordered at least four hours in advance.
Please consult the Regulations concerning Shore-Based Pilotage (in Dutch). Read more about the services of the Dutch Pilots Organisation on the Nederlands Loodswezen website.
Tugs
Do you require a tug? The tug order time for an ingoing, berth shift or outgoing voyage is two hours.
Boatmen
Do you require boatman services for arrival or departure? Please note that boatmen must be ordered 90 minutes in advance.
Read more about boatman services on the websites of De Koperen Ploeg and Coöperatieve vereniging van Vletterlieden (in Dutch).
Waste collectors
Every seagoing ship may deliver ship-generated waste and cargo residues at a port reception facility. The Amsterdam seaports offer facilities for every type of waste.
Bunkering conventional fuels
In the port we offer the possibility of bunkering conventional fuels such as fuel oil, gas oil and blends thereof. At the moment there is no obligation to obtain a permit, as is the case in the Rotterdam-Rijmond region.
We would like to evaluate whether this licensing requirement should be introduced for this region on the basis of a complaint form that you fill in when an incident occurs.
Medical services
The Amsterdam sea ports offer facilities for first aid, medical examinations and mental health for national and international maritime traffic.