Services and facilities



Is your ship subject to compulsory pilotage? In that case you must order the pilot for an ingoing voyage at least six hours in advance. The pilot for an outgoing voyage must be ordered at least four hours in advance. Please consult the Regulations concerning Shore-Based Pilotage here (in Dutch). Read more about the services of the Dutch Pilots Organisation on the Nederlands Loodswezen website.



If you require a tug, the tug order time for an ingoing, berth shift or outgoing voyage is two hours. Please read more about tugs here.

Sleepboten vletterlieden


Do you require boatman services for arrival or departure? Please note that boatmen must be ordered one and a half hour (90 minutes) in advance. Read more about boatman services on the following websites: De Koperen Ploeg and Coöperatieve vereniging van Vletterlieden (in Dutch).


Waste collectors

Every seagoing ship may deliver ship-generated waste and cargo residues at a port reception facility. The Amsterdam seaports offer facilities for every type of waste. See how it works here.

Medische dienstverlening

Medical services

The Amsterdam sea ports offer facilities for first aid, medical examinations and mental health for national and international maritime traffic. You can find all medical facilities here.