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- Payment arrangements for customers
- Declaration of health
- Procedure infectious diseases
- Useful sources of information
Due to the coronavirus and the accompanying measures taken by governments and companies, we live in unprecedented times. Port of Amsterdam follows the developments closely and would like to keep the port operational, together with its clients, partners and other stakeholders.
Infectious disease and infectious disease procedure
Is there a suspicion of one or more patients on board with an infectious disease? Report this as soon as possible to the Traffic Control Division of the Harbour Master's Division and the pilot on board. In the following cases, also inform the Harbour Master's Division traffic control via PCS, telephone or VHF7.
In the event of infectious diseases
Before entry: Following your report, traffic control will inform the Netherlands Coastguard Centre: Telephone: 0900 01 11 (local rate) or VHF channel 16 or the Radio Medical Service. The Radio Medical Service determines the next steps based on described scenarios.
At berth: If the ship is already moored, traffic control will inform the port doctor.
Go to the website Medical Centre for Seamen Amsterdam
In the case of contaminated goods or cargo
Before entry: Following your report, air traffic control will inform the Coastguard Centre or the Radio Medical Service. The Radio Medical Service determines the next steps based on the scenarios described.
At berth: If the ship is already moored, traffic control will inform the Dutch Food and Consumer Product Safety Authority.
The port will remain open
It is not only vital for the cargo flows to and from our port, that the port remains open. Our port area has several vital functions that need to be protected, like the production of energy, the processing of waste, and the supplying of drinking water. That is why we take measures and are preparing multiple scenarios, to protect these functions for you and to keep our people safe on the job.
Measures Port of Amsterdam
Closed to all sea and river cruise ships
Until further notice, we (security region Amsterdam-Amstelland) have closed the port to all sea and river cruise ships.
Our events cancelled
We cancel all events until 1 July 2020. This applies to our own events as well as to events in which we participate as an organisation.
Daily consultation with terminals
Together with ORAM we have daily consultations with the terminals in the port area about the impact of measures and the current state of affairs.
- A task force has been set up with a handbook full of measures for the operations of the Harbour Master's Division in the event of illness of one of the employees and to prevent illness:
- No external personnel are admitted to the Port Operations Centre (HOC). So only the people of Port of Amsterdam, Pilotage and Copper Crew in the shift;
- There is no more physical transfer at the shift changes;
- There are no more ship inspections for seagoing and inland shipping, unless it concerns high-risk cargo or in the event of danger to the surrounding area.
These are just a few of the measures Port of Amsterdam is taking to contain the coronavirus. Naturally, we examine the situation on a daily basis and consult closely with the relevant authorities in order to reach a decision.
Coronavirus Protocol Shipping
Read more about our protocol for Marine Traffic.
Corona payment arrangements for Port of Amsterdam customers
Port of Amsterdam will temporarily offer our customers the possibility to make use of extended payment arrangements for rent and ground lease, seaport dues and/or inland harbour dues.
We strive to implement the Corona payment arrangements as easy as possible for clients. We are currently working hard on the details. You will receive more information next week, including via our newsletter. Then we will also inform you about exactly what you need to do to be entitled to the Corona payment arrangements below.
Rent and leasehold*
- For monthly invoices: Extension of the payment term from 21 to 51 days for monthly invoices from April 2020 up to and including December 2020, pay by monthly instalments without interest and/or additional costs being charged for this extended term. What does "per month in arrears" mean? The invoice for April should now be paid no later than May 1st. This was April 1st.
- For quarterly invoices: Division of the quarterly instalments from April 2020 up to and including December 2020 into three equal parts, to be paid per month in arrears, without interest and/or additional costs being charged for this monthly payment.
- For half-yearly invoices: for the half-yearly instalment from July to December 2020, you can choose between two payment arrangements:
- Extension time for payment for the invoice amount until the end of September 2020 at the latest, without interest and/or additional costs being charged for this postponement.
- Division of the half-yearly term July-December into 6 equal parts, to be paid per month in arrears, without interest and/or extra costs being charged for this monthly payment.
For all invoices with an invoice date up to June 1st, 2020 at the latest, a standard extension of the payment term by 14 days applies, without interest and/or additional costs being charged for this extension. Your current payment method remains the same.
Inner port dues*
For all invoices up to June 1st 2020 at the latest, a standard extension of the payment term to 60 days after the invoice date applies, without interest and/or additional costs being charged for this extension. Your current payment method remains the same.
*The above temporary Corona payment arrangements do not apply to invoices and instalments already paid or collected before April 6th 2020. Port of Amsterdam reserves to itself the right to change the terms and the conditions of the Corona payment arrangements as formulated at any time. Please keep an eye on newsletters and website for this.
Useful sources of information
The RIVM's 'Current information about the novel coronavirus' page contains all the guidelines on how to deal with potential health risks within your company.
You will find frequently asked questions about the coronavirus and health on the site of the Government of the Netherlands.
Support for companies
The national government has taken a package of support measures for entrepreneurs, businesses and self-employed people. On the site, you will also find information on the economic measures and frequently asked questions.
Support for businesses in Amsterdam
In addition to the national government's package of measures, the municipality of Amsterdam has taken support measures for Amsterdam businesses. These can also be found in the (Dutch) letter from the Municipal Executive to the city council.