Contact with The Harbour Master's Division

24 hours a day accessible.

 

By VHF

  • On arrival in the port area
  • On departure from the terminal or berth
  • Operational reporting

Report to the Harbour Master’s Division

24 hours a day accessible.

The VHF Channels

By telephone

Select a topic:

  • Arrivals and Departures of seagoing vessels
  • Operational questions about ships under way

Traffic Information department

1. Call the number +31 (0)20 5234600

2. Select menu options 2 (for  Englisch) and 1

24 hours a day accessible

Or send us an email:
meldpuntverkeer@portofamsterdam.nl

 
  • Requesting berth for degassing tanker barges
  • Questions about services
  • Reports
Requesting and terminating activities such as:
  • repairs, malfunctions, immobilisation of vessels, bunkering, transhipment between tankers, gassed dry cargo, stores/repair boat alongside, diving activities
  • collection of waste materials, cleaning, objects/water-borne substances for which you have received an exemption

Port Information department

1. Call the number +31 (0)20 5234600 *

2. Select menu options 2 (for English) and 2

24 hours a day accessible

Or send us an email: 
meldpuntverkeer@portofamsterdam.nl

* in case of technical failure +31 (0)6 20281095

 
  • Reservations of public berths
  • Questions about Port Security
  • Dangerous Goods

Questions:

  • Exemptions and permits/licences
  • Reporting of activity such as result of measurement of gas measuring certificate for gassed bulk cargo and hybrid tanker carrying dry bulk

Inspection Coordination department

1. Call the number +31 (0)20 5234600

2. Select menu options 2 (for English) and 3

24 hours a day accessible

Or send us an email: gsm@portofamsterdam.nl

 
  • Reservations River Cruise
  • Planning a River Cruise

River Cruise

1. Call the number +31 (0)20 5234600

2. Select menu options 2 (English) and 4

Accessible: Mon - Fri 09:00-17:00

Or send us an email:
rivercruise@portofamsterdam.nl

 
waste
  • Discharge of ship-generated waste

Ship-generated waste department 

1. Call the number +31 (0)20 5234600

2. Select menu options 2 (for English) and 5

Accessible: Mon - Thu 09:00 – 17.00

Or send us an email:
scheepsafval@portofamsterdam.nl

 
  • For ordering vessels

Ship notices

1. Call the number +31 (0)20 5234600 *

2. Select menu options 2 (for English) and 7

24 hours a day accessible

* in case of technical failure +31 (0)6 13296838

 
  • For any other questions and for assistance in finding the appropriate service

Secretarial Department
of the Harbour Master's Division

1. Call the number +31 (0)20 5234600

2. Select menu options 2 (for English) and 6

Accessible: Mon - Fri  09:00 – 17.00

Or send us an email:
info@portofamsterdam.nl