Contact with The Harbour Master's Division

By VHF

We are 24 hours a day accessible 

 

  • On arrival in the port area
  • On departure from the terminal or berth
  • Operational reporting

 

Report to the Harbour Master’s Division

The VHF Channels

By Telephone

We are 24 hours a day accessible

Questions about:

  • Arrivals and Departures of seagoing vessels
  • For ordering vessels
  • Operational questions about ships under way

 

Vessel Planning

1. Call the number +31 (0)20 5234600 *

2. Select option 1

* In case of technical failure +31 (0)6 13296838

 

Questions about:

  • Reports
  • Reservations of public berths
  • Questions about Port Security
  • Rivercruise
  • Dangerous Goods
  • Exemptions and permits/licences
  • Discharge of ship-generated waste
Reporting of activity for which you have eceived an exemption such as:
  • repairs, malfunctions, immobilisation of vessels, bunkering, transhipment between tankers, gassed dry cargo, stores/repair boat alongside, diving activities
  • collection of waste materials, cleaning, objects/water-borne substances
  • result of measurement of gas measuring certificate for gassed bulk cargo

Other Notifications and Questions

1. Call the number +31 (0)20 5234600 *

2. Select menu options 2

* In case of technical failure +31 (0)6 20281095

By Mail

Do you want to ask your question by mail? That is possible. You will get an answer during business hours.

  • Question about "Reporting Vessel"        , mail to Vessel planning here.
  • Question about "Dangeous Cargo"        , mail to Inspection here.
  • Question about "Rivercruise"                  , mail to Rivercruise here.
  • Question about "Ship generated waste", mail to Ships Waste here.
  • Do you have a "General question"          , mail to Portoffice here.