- Find your answer quickly:
- Join the Cyber Security programme
- Port of Amsterdam's role
- Frequently asked questions
- Direct contact with our expert
Cyber attacks are increasing enormously. Therefore report a possible attack and join the Cyber Security programme of Port of Amsterdam. With this programme you are the first to be aware of possible attacks within the North Sea Canal Area (NZKG). This way we are jointly prepared for a disruption or abuse of ICT.
Why cyber security
A cyber incident or ICT disruption can impact your company's continuity and reputation – and can, for example, cause great financial loss or delays in your services. Moreover, cyber incidents can impact other parties in the port area and disrupt the continuity of the entire port community. As a member, the Cyber Security programme enables you to share digital security knowledge and expertise in the North Sea Canal Area (NSCA) and maintain and improve your cyber resilience.
Join forces to work on an ethical and digitally secure port!
Read the criteria to determine whether your company is confronted with a cyber incident.
When every second counts: Call 112 (national emergency number)
Port of Amsterdam hotline: 020 5234600, option 2
4 Cyber incident criteria
We speak of a cyber incident that must or can be reported to Port of Amsterdam when a company, situated in the NSCA, has had its digital infrastructure impacted to the extent that:
- it is no longer possible to implement part or all of the port facility security plan measures, and/or;
- the resultant disruption of the processes involved in arrivals and departures of seagoing and other vessels poses a potential threat to the safety of the company, and/or;
- the resultant disruption of the processes involved in goods transhipments poses a potential threat to the safety of the company, and/or;
- a direct hazard to the safety of persons and/or goods arises or can arise that would pose a threat to public order and/or impact social continuity.
The importance of cyber security
Data flows and chains are increasingly being linked together and made available to a broad public on the Internet. This offers both opportunities (algorithms and forecasts, etc.) and substantial challenges for information security. An attack on a customer's or supplier's system not only impacts the company but often also all other companies in its surroundings, as cyber incidents are not limited by physical boundaries. Rapidly sharing the latest information about threats, incidents and perspectives for action increases the cyber resilience of the entire port region.
Join the Cyber Security programme
The Cyber Security programme of Port of Amsterdam has been recognised by the Ministry of Economic Affairs and Climate Policy through the Digital Trust Center. Companies and organisations including TATA Steel, Cargill, Koopman Car Terminal, ICL Fertilizers, Capgemini, the Police (Defence Telematics Organisation) and Rijkswaterstaat (Directorate-General for Public Works and Water Management) all make an active contribution to the development of the Cyber Security Programme in the North Sea Canal Area. Do you wish to become a member of the Cyber Security programme and be one of the first to be informed of cyber incidents in the NSCA? If so, register now!
Port of Amsterdam's role
Promotion of cyber resilience
Port of Amsterdam promotes cyber resilience by:
- Operating a hotline
- Sharing information about threats on this website
- Organising information meetings
- Arranging workshops and training courses
- Sharing tools that contribute to cyber security
- Consulting with the National Coordination Centre and companies and organisations including Amsterdam Airport Schiphol, Port of Rotterdam, the Digital Trust Center and the National Cybersecurity Centre
Cyber Security programme
Port of Amsterdam has implemented a three-part Cyber Security programme comprising Internal cybersecurity, Port cybersecurity and an Awareness programme. The objective of the Cyber Security programme is to increase the cyber resilience of Port of Amsterdam and the entire North Sea Canal Area by making improvements in the prevention of cyber incidents and response to cyber incidents. This programme includes Port of Amsterdam's organisation of a cyber incident hotline. This hotline links the three sub-programmes: it has a strong relationship with Port of Amsterdam's internal crisis organisation, is part of the Awareness programme and is operated by the Harbour Master's Division/Port Security.
Events and updates on cyber security
Internet criminals tried to steal funds or data from more than half (52%) of small companies in 2018, as is revealed by the... lees meer »
News itemWilma van Dijk, Director of Safety, Security & Environment at Schiphol Group, calls on cyber victims to report incidents
Wilma van Dijk, Director of Safety, Security & Environment at Schiphol Group, says that ‘We have 184 companies in our... lees meer »
Click on this Alert Online webpage (in Dutch) to carry out the test and find out whether you are alert enough online lees meer »
The 2018 Cybersecurity Week, held from 8 through 14 October, was organised as part of the European Cybersecurity Month. lees meer »
Frequently asked questions
In the event of a cyber threat or acute incident, always call 112 (national emergency number). Then work through the 4 criteria to find out whether you need to call Port of Amsterdam's hotline.
When you are subject to the ISPS Code, you must report incidents so that a chain reaction can be prevented. It is prudent to call in an expert to get your company up and running again. However, we recommend that you report the incident to our hotline even when you are not subject to the ISPS Code. Your knowledge of the incident can then be shared with others.
Are you subject to the ISPS Code? If so, you must report the incident. If you are not subject to the ISPS Code, you can report an incident and contribute to limiting its impact on the ecosystem. You may also be contacted when information about the best approach you can take is available.
No. Your company is responsible for resolving the incident.
Port of Amsterdam helps the victim company by referring it to the bodies that play a role in resolving the incident. Port of Amsterdam also shares information (when available and with the victim company's permission) in the port community that can be of use in controlling the incident or limiting its snowball effects. Port of Amsterdam has a large network of public and private organisations.
The Cyber Security programme of Port of Amsterdam has been recognised by the Ministry of Economic Affairs and Climate Policy through the Digital Trust Center. More information is available at Digital Trust Center.
Port of Amsterdam launched the Cyber Security programme to improve the cyber resilience of the port's ecosystem in the North Sea Canal Area. Port of Amsterdam operates the programme in cooperation with companies and organisations including TATA Steel, Capgemini, Cargill, Koopman Car Terminal, ICL Fertilizers, Rijkswaterstaat (Directorate-General for Public Works and Water Management) and the Police (Defence Telematics Organisation). Improvements in the region’s cyber resilience can be achieved only when public and private organisations make appropriate exchanges of the latest information about threats, incidents and perspectives for action. Cooperation in the North Sea Canal Area is essential to the success of the programme. Port of Amsterdam is the driving force behind this cooperation between private and public parties in the North Sea Canal Area. Port of Amsterdam strives to gain active support from as many parties as possible.