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- Mission, vision and strategy
- Annual report 2017
Port of Amsterdam is engaged in developing, operating and managing the Amsterdam port region. It also promotes sustainable economic development in the Amsterdam Metropolitan Area in order to maintain a good balance between healthy financial returns, a high quality of life and significant added value for the region.
The Amsterdam port region is one of the world’s largest logistics hubs. Handling 100 million tonnes in cargo traffic annually, Amsterdam is one of Western Europe’s Top 5 sea ports.
The Port’s strategic and central location within Europe makes it easily accessible and ensures excellent connections to all major European markets. The Amsterdam port region is comprised of the ports of Amsterdam, Beverwijk, Zaandam and Velsen/IJmuiden.The ports in the North Sea Canal Area handled a total of 100.8 million tonnes of cargo in 2017, including more than 81.3 million tonnes in the Port of Amsterdam. The port region employs some 70,000 people in all, roughly half of whom are based in Amsterdam.
Port of Amsterdam has three key responsibilities:
- Optimising services and the business development climate for businesses located in the port region;
- Building and maintaining infrastructure, upgrading the port and managing Port of Amsterdam’s Westpoort section;
- Promoting the efficient, safe and environmentally responsible handling of shipping traffic from 40 kilometres off the coast of IJmuiden up to the Oranjesluizen locks. We perform this work on behalf of the Central Nautical Management.
Mission, motto, vision and strategy
Port of Partnerships
The major issues of our time are the depletion of natural resources, environmental pollution, and climate change. Simultaneously, logistics chains, trade networks and regional economic sectors are becoming more interconnected. Since this calls for innovative enterprise and close cooperation, we bill ourselves as the ‘Port of Partnerships’. Our mission is to create groundbreaking value.
Our Vision 2030 is consistent with the regional North Sea Canal Area Vision 2040. By 2030, the Amsterdam port region will be more than an interchange or transhipment facility. It is a dynamic metropolitan port that combines the strength of Amsterdam’s three strongest assets: a world-class logistics hub, high-quality regional industry and the versatile urban services industry.
Our Strategy 2017 - 2021 marks a clear step toward the Port as described in our Vision 2030: Amsterdam Metropolitan Port. The Port seeks to enhance its role in the urban and regional metabolism, supply and disposal, the ‘circular roundabout’ for processing waste and raw materials, and the battery role for clean energy.
Annual Report 2017
In all our reports, we aim to be as transparent as possible about the added value of our business operations from an economic and social perspective. Starting in 2017, our annual reports comply with the Global Reporting Initiative (GRI). These internationally accepted guidelines serve as the standard for businesses reporting on sustainability and other non-financial information.
The opinion of our stakeholders
Since 2015 we have been measuring our reputation every two years through an independent research agency. Our aim is a score of ≥ 71 points (out of 100) for all stakeholder groups. In 2015 we achieved a score between 56 and 89 on the Reputation Barometer®. In 2017 the scores were between 56 and 91 points.
The reputation survey is carried out in addition to the periodic customer satisfaction survey, fairway user survey and employee satisfaction survey. It gives us a total overview from a broad stakeholder perspective.
K. (Koos) van der Steenhoven, Chair
R.I. (Ingrid) Doerga
J.F.J.M. (Jeroen) de Haas
W.J. (Willemijn) Maas
P.G. (Philip) Stibbe
M. (Marleen) van de Kerkhof